FAQ 2018-01-10T22:55:02+00:00

Frequently Asked Questions

FAQ for Clients

Whether it’s our client photo site, our cool photo booth, or customer service, I’ve always been into innovating. Why not do things differently? Why not do it better?

DSP clients now can view their photos on our speedy client site and via our APP.   We upgraded our client site to run on the SmugMug photo app. This second version of this phone/tablet app goes well beyond our first concept. You will now be able to view, download and share ALL your photos directly in the APP. If you have 1000 photos… just click a button and download them instantly!

So now you can view all your photos and share them on the go. Best of all once you have the photos on your device, you don’t have to worry about using large amounts of data or searching for wifi to see all your gorgeous images.

Note: 1000 photos downloaded on the app requires about 50mb of space on your phone.

You can get the app here:

Instructions for setup:

1. Once you have download the App and opened it, click on the “FIND PHOTO FRIENDS” icon (all the way to right).

2. Click “FIND PHOTO FRIENDS” and type David Sutta Photography in the search bar.

3. You will see our logo appear, select it.  You will now see our client galleries.  Navigate to your event using the appropriate category.

4. Once you have found your gallery, press the star icon on the lower right.  This will bookmark your gallery so next time you can go straight to your galleries once you open the app.

5. If you would like to download photos to your phone click a gallery.  Once loaded then press the download all icon at the bottom.  Your phone will begin downloading all your photos in that gallery.  Once downloaded you will not need a connection to view photos.

6. To share photos via text, email and social media use the share icon to the right.  You can share links to galleries, specific photos, etc.

I am a huge fan of albums because they are one of the best ways to preserve your photos for future generations.  Apps, phones, and websites come and go.  Albums will be there for a very long time.  That said Album design requires about an hour of your time to make some choices.  We have laid out our five step plan to album selection bliss below.

  1. Go to your photos using our online client galleries (do not use your thumb drive).
  2. Pick a photo for the cover of your album.  Typically this is your favorite image.  If you have a photo book album you will need two images (one for front and one for the back).  We will need the three or four digit number at the bottom of the photo.
  3. Select text that you want to go on the cover.  Often our clients choose name and date, but it can be anything.
  4. Select your favorite 80 images.  Put a * next to any image you want to see really big.
  5. Send us your list!

Once we receive your list we will get started putting your gorgeous album together! You will receive an online proof of your album design once completed.  If you want any changes or are good to go just let us know.  Once the album goes to the printer it takes approximately 3-4 weeks to get the album.
Of course if you have any questions please don’t hesitate to ask us.  We are here to help!

What if I select more than 80 images?  Most likely we will need to add pages.  Please contact us for pricing.

What are my cover options?  Albums come standard with well over 100 material options.  You can view your leather, canvas, suede, and silk cover and color options here: http://albumcrafters.com/products/cover-material/

I am getting a cover upgrade but do not remember what it looks like.

No problem.  You can find photos and descriptions using the links below.

Photo Book: http://albumcrafters.com/products/hard-photocover/

Acrylic: http://albumcrafters.com/products/acrylic-photocover/

Metal: http://albumcrafters.com/products/aluminum-photocover/

Need help finding your photos?  We can help with that.  Current client galleries can be found at www.photos.davidsuttaphotography.com.

Once you navigate to your photos you can instantly download them. DSP provides clients with high resolution images without watermarks or additional costs.

-To download an entire gallery just click the download all icon at the top of the page.

-To download a specific photo we recommend clicking on the photo and then pressing the download button (lower right).  This will download a high resolution image.

Are you using an image for commercial purpose?  Contact us for an artistic rights license.  This includes any images we captured that is used in publication, commercial website, and media.  You are free to use your photos for personal use.

FAQ for Perspective Clients

DSP shoots primarily in South Florida (Miami-Dade, Broward, Palm Beach, and the Florida Keys). We also do destination photography for wedding and corporate clients.

I specialize in creative photography. Whether it’s photojournalism of your wedding day or a unique photo campaign for your business, we can do it. Our albums speak for themselves when we meet with our clients.

This is one of the biggest differences between us and the other guys. I’m not going to sell you stuff you don’t need. Even if you think you are getting a good deal, typically packages are just another way photographers mark up their prices. All of my services are a la carte. However we do offer discounts when ordering certain combinations and/or amounts. During our consultation I will listen to your wants and provide ideas and inspiration for your shoot/event. I strongly believe no client is the same so nothing is prepackaged here.

Rates very from shoot to shoot. A typical wedding can be $2500 to $5000. A commercial shoot can be $800 or $8,000. My rates rely on the amount of time shooting, editing, and any additional services you request such as album design or canvas prints. Portrait sessions start at $350.
We try our best to work within your budget. We offer payment programs and there is no pressure to order albums/prints right away. Want to purchase your wedding album 8 months after your wedding? No problem.

We use Bay Photo for all our prints. They are the industry standard for professional prints. Bay Photo is the same company the other guys use… except without the 400% mark up.
.40 cents for 4×6
$1.60 for 5×7
$3.79 for 8×10
That’s how much they really cost.

We take on a limited number of clients to maintain customer satisfaction. No one wants to wait months to see their engagement pictures or ad campaign. Typical turnaround for our photo sessions is two weeks. Often it’s less than that… if we like you!

You will be checking your email five times a day when suddenly you will receive an email from DSP announcing: “Congratulations, Your Photos are Now Online!”
The email will have a link to your own online gallery. Once there you can order fantastic prints and start downloading HIGH RESOLUTION photos right to your computer or smartphone. Within minutes you will be tagging your photos on Facebook! The gallery is online for a full year (sometimes longer… again, if we like you!)
Within a few days of receiving that email you will also receive a thumbdrive in the mail with all your FULL RESOLUTION images.

David Sutta is the primary photographer at DSP. However I can’t be everywhere, all the time. With more than a decade in the media I have had an amazing opportunity to work with the best in the business. I have a handful of very talented photographers and videographers who assist me as needed. I usually bring an associate photographer to every shoot.

Please visit our video and film site at www.davidsuttafilms.com

Have more questions?  Ask away right now!

CONTACT ME

Frequently Asked Questions

FAQ for Clients

Whether it’s our client photo site, our cool photo booth, or customer service, I’ve always been into innovating. Why not do things differently? Why not do it better?

DSP clients now can view their photos on our speedy client site and via our APP.   We upgraded our client site to run on the SmugMug photo app. This second version of this phone/tablet app goes well beyond our first concept. You will now be able to view, download and share ALL your photos directly in the APP. If you have 1000 photos… just click a button and download them instantly!

So now you can view all your photos and share them on the go. Best of all once you have the photos on your device, you don’t have to worry about using large amounts of data or searching for wifi to see all your gorgeous images.

Note: 1000 photos downloaded on the app requires about 50mb of space on your phone.

You can get the app here:

Instructions for setup:

1. Once you have download the App and opened it, click on the “FIND PHOTO FRIENDS” icon (all the way to right).

2. Click “FIND PHOTO FRIENDS” and type David Sutta Photography in the search bar.

3. You will see our logo appear, select it.  You will now see our client galleries.  Navigate to your event using the appropriate category.

4. Once you have found your gallery, press the star icon on the lower right.  This will bookmark your gallery so next time you can go straight to your galleries once you open the app.

5. If you would like to download photos to your phone click a gallery.  Once loaded then press the download all icon at the bottom.  Your phone will begin downloading all your photos in that gallery.  Once downloaded you will not need a connection to view photos.

6. To share photos via text, email and social media use the share icon to the right.  You can share links to galleries, specific photos, etc.

I am a huge fan of albums because they are one of the best ways to preserve your photos for future generations.  Apps, phones, and websites come and go.  Albums will be there for a very long time.  That said Album design requires about an hour of your time to make some choices.  We have laid out our five step plan to album selection bliss below.

  1. Go to your photos using our online client galleries (do not use your thumb drive).
  2. Pick a photo for the cover of your album.  Typically this is your favorite image.  If you have a photo book album you will need two images (one for front and one for the back).  We will need the three or four digit number at the bottom of the photo.
  3. Select text that you want to go on the cover.  Often our clients choose name and date, but it can be anything.
  4. Select your favorite 80 images.  Put a * next to any image you want to see really big.
  5. Send us your list!

Once we receive your list we will get started putting your gorgeous album together! You will receive an online proof of your album design once completed.  If you want any changes or are good to go just let us know.  Once the album goes to the printer it takes approximately 3-4 weeks to get the album.
Of course if you have any questions please don’t hesitate to ask us.  We are here to help!

What if I select more than 80 images?  Most likely we will need to add pages.  Please contact us for pricing.

What are my cover options?  Albums come standard with well over 100 material options.  You can view your leather, canvas, suede, and silk cover and color options here: http://albumcrafters.com/products/cover-material/

I am getting a cover upgrade but do not remember what it looks like.

No problem.  You can find photos and descriptions using the links below.

Photo Book: http://albumcrafters.com/products/hard-photocover/

Acrylic: http://albumcrafters.com/products/acrylic-photocover/

Metal: http://albumcrafters.com/products/aluminum-photocover/

Need help finding your photos?  We can help with that.  Current client galleries can be found at www.photos.davidsuttaphotography.com.

Once you navigate to your photos you can instantly download them. DSP provides clients with high resolution images without watermarks or additional costs.

-To download an entire gallery just click the download all icon at the top of the page.

-To download a specific photo we recommend clicking on the photo and then pressing the download button (lower right).  This will download a high resolution image.

Are you using an image for commercial purpose?  Contact us for an artistic rights license.  This includes any images we captured that is used in publication, commercial website, and media.  You are free to use your photos for personal use.

FAQ for Perspective Clients

DSP shoots primarily in South Florida (Miami-Dade, Broward, Palm Beach, and the Florida Keys). We also do destination photography for wedding and corporate clients.

I specialize in creative photography. Whether it’s photojournalism of your wedding day or a unique photo campaign for your business, we can do it. Our albums speak for themselves when we meet with our clients.

This is one of the biggest differences between us and the other guys. I’m not going to sell you stuff you don’t need. Even if you think you are getting a good deal, typically packages are just another way photographers mark up their prices. All of my services are a la carte. However we do offer discounts when ordering certain combinations and/or amounts. During our consultation I will listen to your wants and provide ideas and inspiration for your shoot/event. I strongly believe no client is the same so nothing is prepackaged here.

Rates very from shoot to shoot. A typical wedding can be $2500 to $5000. A commercial shoot can be $800 or $8,000. My rates rely on the amount of time shooting, editing, and any additional services you request such as album design or canvas prints. Portrait sessions start at $350.
We try our best to work within your budget. We offer payment programs and there is no pressure to order albums/prints right away. Want to purchase your wedding album 8 months after your wedding? No problem.

We use Bay Photo for all our prints. They are the industry standard for professional prints. Bay Photo is the same company the other guys use… except without the 400% mark up.
.40 cents for 4×6
$1.60 for 5×7
$3.79 for 8×10
That’s how much they really cost.

We take on a limited number of clients to maintain customer satisfaction. No one wants to wait months to see their engagement pictures or ad campaign. Typical turnaround for our photo sessions is two weeks. Often it’s less than that… if we like you!

You will be checking your email five times a day when suddenly you will receive an email from DSP announcing: “Congratulations, Your Photos are Now Online!”
The email will have a link to your own online gallery. Once there you can order fantastic prints and start downloading HIGH RESOLUTION photos right to your computer or smartphone. Within minutes you will be tagging your photos on Facebook! The gallery is online for a full year (sometimes longer… again, if we like you!)
Within a few days of receiving that email you will also receive a thumbdrive in the mail with all your FULL RESOLUTION images.

David Sutta is the primary photographer at DSP. However I can’t be everywhere, all the time. With more than a decade in the media I have had an amazing opportunity to work with the best in the business. I have a handful of very talented photographers and videographers who assist me as needed. I usually bring an associate photographer to every shoot.

You can find our video work and information at www.davidsuttafilms.com.

Have more questions?  Ask away right now!

CONTACT ME